This posting reflects a current, actively recruited opening at Float. All applications are being reviewed on a rolling basis.

About Float

Float is on a mission to simplify finance for Canadian businesses, empowering them to eliminate complexity and unlock new opportunities. Through our innovative platform, Float enables businesses to streamline financial operations and optimize cash flow, so they can focus on what matters most: growth.

As one of Canada’s fastest growing companies and top-rated startups in 2025, 2024 and 2023, Float is customer-obsessed, passionate and entrepreneurial, with a team that includes leaders from Uber, Stripe, Shopify, Top Hat, Ada, Doordash, Snowflake, and Wealthsimple.

At Float, everyone is an owner, bringing their unique perspective to our team and product. Your voice is important, and we take having a culture based on feedback seriously. We openly share our thoughts and differing opinions so we can continue to improve. We do our best to keep our decision-making decentralized so that all team members feel ownership in our success.

Our Product

Float is Canada’s intelligent financial operating system, combining modern financial services and software to help businesses spend, save, and grow. Trusted by more than 10,000 Canadian companies, Float provides high-limit corporate cards, automated expense management, next-day bill payments, high-yield accounts, and industry-leading support, all built in Canada, for Canada. Float recently announced our $85 million Series C, and is backed by world-class investors, including Inovia Capital, Growth Equity at Goldman Sachs Alternatives, OMERS Ventures, and Silicon Valley Bank.

Our team is a collection of ambitious, collaborative and mission-driven people from all walks of life but with one goal: helping Canadian companies not just survive but thrive. And we’re looking for bold innovators to help shape the future of business finance in Canada.

AI Use in Our Hiring Process

We use technology, including artificial intelligence (AI), to support parts of our hiring process. This may include AI-assisted scheduling and candidate communications, and AI-generated interview notes, guides or summaries to help our team focus on the conversation. All hiring decisions are made by our hiring team.

About the Role

Float is hiring an Operations Associate to own approval decisions on our Compliance & Risk team, and to make the approvals process faster and sharper while doing it.

You are one of the final decision-makers on whether a new customer is onboarded to Float. You collect and review KYB/KYC documentation, work with banking partners, and decide what to do next without waiting to be told. You will be trusted to make the call, explain your reasoning, and escalate only when it truly needs a second set of eyes.

We want someone who arrives with relevant experience, looks at our process with fresh eyes, and helps us reduce approval turnaround time without compromising compliance.

What You'll Own

Approval decisions. Review KYB + KYC applications and make the approve, decline, or escalate call. You own the recommendation and the reasoning behind it.

Customer onboarding. Run initial onboarding within our SLAs, including the training, guides, videos, and tutorials that support it.

Stakeholder and partner management. Set clear expectations with prospective customers, Sales, and external banking partners, including delivering a firm "no" when needed.

Process improvement. Spot bottlenecks and gaps in the approvals workflow, propose fixes, and see them through to implementation, not just to a recommendation.

Turnaround time. Track and reduce time-to-decision, using data to show what is slowing us down and what has changed.

Risk collaboration. Work with Revenue, Customer Support, and the wider Risk team to keep Float aligned with industry regulations and service standards.

Special projects. Take on cross-functional work as it comes up.

What Success Looks Like

First 90 days

Making approval decisions independently on standard cases, with clear written reasoning.