Senior UI/UX Designer – Digital Wealth & AI Products

Location: Malaysia

Contract Duration: Contract role (1 year)

Industry: Financial Services / Wealth Management

About Capco

Capco is a global business and technology consultancy dedicated to the financial services industry. We combine deep industry expertise with consulting and technology capabilities to help leading financial institutions solve complex challenges and deliver meaningful transformation.

Across APAC and globally, we partner with banks and financial institutions on initiatives spanning digital transformation, technology modernisation, product innovation and large-scale change delivery.

As we continue to grow our Malaysia practice, we are looking for experienced design professionals who can help shape intuitive, engaging and user-centric digital experiences for our financial services clients.

Role Overview

We are looking for experienced Senior UI/UX Designers to lead the design of innovative digital products and experiences within the Wealth Management and Financial Services space.

You will play a key role in transforming complex business requirements, digital capabilities and emerging technologies into simple, intuitive and engaging user experiences across web and mobile platforms.

The role will involve designing both AI-enabled and non-AI digital products, including new product experiences, enhancements and improvements to existing solutions.

You will work closely with Product Owners, Business Analysts, business stakeholders, technology teams and AI/engineering specialists to ensure solutions are user-centred, technically feasible and aligned with business objectives.

This is a hands-on, client-facing role suited to someone who combines strong product design capabilities, user experience thinking, visual design expertise and stakeholder engagement skills.

Key Responsibilities

End-to-End UI/UX Design

Lead the end-to-end UI/UX design lifecycle, from discovery and requirements analysis through concept development, prototyping, validation and delivery.
Translate complex business needs, user requirements and product capabilities into intuitive digital experiences.
Design user-centric experiences across web applications, mobile applications and digital platforms.
Develop user journeys, user flows, information architecture, wireframes, interactive prototypes and high-fidelity UI designs.
Ensure designs balance user needs, business objectives, usability and technical feasibility.

User Research & Experience Design

Conduct user research, stakeholder interviews and discovery workshops to understand user behaviours, pain points and expectations.
Develop user personas, journey maps and experience flows to guide product design decisions.
Plan and facilitate usability testing to validate design concepts and identify areas for improvement.
Analyse user feedback and testing insights to continuously refine and enhance digital experiences.
Apply user-centred design principles to improve accessibility, usability and overall product experience.

Visual Design & Design Systems

Create high-quality, visually consistent and engaging user interfaces aligned with product and brand guidelines.
Establish, maintain and enhance design patterns, reusable UI components and design standards.
Contribute to the development and evolution of design systems to ensure consistency across products and platforms.
Prepare detailed design specifications and support effective handover to development teams.
Ensure design quality and consistency throughout development and implementation.

AI-Enabled Product Experience Design

Collaborate with Product, Technology and AI/Engineering teams to design intuitive experiences for AI-enabled digital products and capabilities.
Translate complex AI-driven functionality into user-friendly interactions and workflows.
Explore appropriate interaction patterns for AI-assisted features, recommendations, conversational interfaces and intelligent workflows, where relevant.
Consider user trust, transparency, feedback and usability when designing AI-enabled experiences.