About CookUnity

Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.

Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.

If that mission has you hungry in more ways than one, you’ve found the right job posting.

Who We Are

CookUnity is the first-ever chef-to-consumer platform, connecting a diverse community of talented chefs with busy food lovers and elevating the at-home dining experience.

We are growing rapidly and looking for hard-working, passionate team members who want to help us become more efficient, faster, and more reliable for our customers. We’re always learning and improving — and if that’s the kind of environment where you thrive, we’d love to hear from you!

The Role

The On Demand Operations Supervisor supports daily operations and administrative oversight at one of our NYC locations. This role combines hands-on operational leadership with platform, reporting, and compliance support to ensure smooth execution across food operations, ordering channels, and operational controls. This is an ideal opportunity for someone who enjoys owning their work, working independently, and growing within operations.

You Are

Able to perform the essential functions of the position, with or without reasonable accommodation, including:

Reheating, packaging, and fulfilling meals in accordance with CookUnity quality and food safety standards
Opening and closing the location independently and ensuring daily operational readiness
Maintaining cleanliness, organization, and compliance with all food safety and sanitation requirements
Managing POS and third-party delivery orders to ensure accurate and timely fulfillment
Monitoring and supporting ordering platforms including Toast, DoorDash, UberEats, Grubhub, ezCater, B2B, and other channels
Reviewing customer feedback, platform performance, and basic operational reporting
Supporting weekly financial tracking, reconciliations, and expense reporting
Assisting with inventory counts, waste tracking, and controllable cost oversight
Supporting Too Good To Go, B2B, and Fraîche operations as needed
Troubleshooting operational issues and effectively prioritizing tasks during shifts
Supporting documentation management, compliance tracking, and SOP updates
Assisting with onboarding, training, pilots, and special operational projects

Must-Haves

Experience in food service, operations, fulfillment, or a related field
Familiarity with POS systems and third-party delivery platforms
Strong organizational, communication, and problem-solving skills
Ability to work independently with minimal supervision
Flexibility to work evenings and weekends
Ability to stand for extended periods and lift up to 50 lbs
Must be 18+ years old and authorized to work in the U.S.
Valid New York Food Handler’s Certification

Nice-to-Haves

Experience with inventory management, reporting, or cost tracking
Interest in long-term growth within operations or multi-site environments

Benefits

Weekly pay
Healthcare coverage through Cigna
Daily lunch provided
Growth and advancement opportunities

#ENGHP

Compensation

Pay Range for this position

$25—$25 USD

If you’re interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time!

CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.