Client Success Manager, Enterprise Solutions

Location: Remote

About Doximity

Doximity is the leading clinical AI company with the largest network of U.S. clinicians. Doximity’s AI-powered workflow platform is trusted by over 85% of U.S. physicians and 300+ health systems. Doximity's mission is to help clinicians be more productive so they can provide better care for their patients.

At Doximity, we value curiosity, ownership, inclusion, and a commitment to making a meaningful impact. If you're excited about solving complex problems that improve healthcare, we'd love to hear from you.

About the Role

As Client Success Manager, Enterprise, you’ll ensure a seamless client experience by guiding health system IT teams and end-users through the successful launch and adoption of our Enterprise clinical workflow tools, including: Amion (On-Call Scheduling), Dialer (Telehealth), Ask (Clinical Reference) and Scribe (Ambient Documentation).

Lead clients through a successful implementation, from onboarding to product configuration and support.
Collaborate cross-functionally to align client needs with internal workflows, ensuring a smooth launch.
Conduct kickoff meetings and implementation calls, with a focus on scaled account management for a high-volume client base post-onboarding.
Develop and maintain project timelines for both clients and internal teams.
Provide training, user documentation, and educational resources in partnership with Marketing.
Serve as the internal client advocate, ensuring deadlines and requirements are met.
Build strong relationships with key stakeholders to drive product adoption.
Track engagement metrics and demonstrate ROI to clients through strategic positioning.
Coordinate with Support, Product, and Marketing teams to address client needs and resolve issues proactively.
Partner with Relationship Management to facilitate seamless contract renewals.

Location: This role is Remote in the U.S.

What We're Looking For

We're excited to meet candidates who have many of the following qualifications:

4+ years of client-facing experience in the healthcare industry
Strong communication, customer service, and presentation skills.
Excellent attention to detail and analytical thinking.
Quick learner with problem-solving skills and the ability to work independently.
Comfortable in a fast-paced, evolving environment.
Process improvement mindset.
Experience managing technical implementations, such as SSO integration.

Compensation

The anticipated total compensation for this role is $90,667 - $137,520 depending on factors such as experience, skills, location, and internal equity.

Our total compensation package may include:

Base salary
Equity (where applicable)
Annual bonus or incentive compensation (where applicable)

Specific compensation details will be discussed during the interview process.

Benefits

In addition to competitive compensation, Curative offers a comprehensive benefits package for full time employees. Some of our offerings include:

Medical, dental, and vision insurance
401(k) with company match
Paid time off and company holidays
Paid parental leave
Wellness and mental health resources

Why You'll Love Working Here

At Curative, you'll join a mission-driven company where your work has a meaningful impact on healthcare. We believe great ideas come from empowered teams, and we're committed to creating an environment where people can do their best work.

Make a real impact. Help build products that support over a million healthcare professionals and ultimately improve patient care.
Work with exceptional teammates. Collaborate with thoughtful, talented colleagues who value curiosity, humility, and continuous learning.
Enjoy flexibility and trust. We support flexible ways of working and empower employees with the autonomy to own their work.
Grow your career. Take on meaningful challenges, develop new skills, and shape your career through mentorship and professional development.
Bring your authentic self. We're committed to fostering an inclusive culture where diverse perspectives are welcomed, respected, and celebrated.