At Podium, we build an AI Workforce that helps local businesses turn every conversation into revenue. More than 60,000 businesses across Auto, Home Services, and Aesthetics trust Podium to drive growth 24/7, from capturing new leads to re-engaging past customers.

Two and a half years ago, we made a deliberate shift from building software for local businesses to building AI Employees that work for them. Every local business struggles to answer every call, lead, and follow-up. Our AI Operating System and AI Workforce fill that gap. We’ve crossed $150M in AI ARR, deployed more than 20,000 AI Employees, and helped customers generate over $13B in revenue.

Inc. Magazine named Podium the Best AI Implementation, OpenAI highlighted us for building AI Agents that drive revenue, and G2 ranked us the #1 AI Agent for Business Operations.

Podium is AI-native in every sense. We build AI for our customers, we build AI tools for ourselves, and we use AI in every role across the company.

We hire exceptional people, hold them to high standards, and give them room to make an impact. We look for people who are all-in on AI and eager to stay on the cutting edge, both in what we build for customers and in how they operate day to day. If you’re hungry for growth, aligned with our operating principles, and ready to get to work, you won’t find a better place to accelerate your career.

At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.

Help enterprise automotive groups turn AI into a better way to run their businesses. At Podium, you will lead the team responsible for helping strategic automotive customers deploy AI, change how their teams work, and deliver measurable results across sales and service.

You will work directly with dealer group executives and dealership leaders to identify opportunities, build an AI adoption roadmap, and turn that roadmap into operational change across multiple locations. This role combines executive advisory work with people leadership and accountability for customer retention and growth.

We are looking for someone who can structure an ambiguous business problem, earn the trust of senior leaders, and stay close to execution. You could come from management consulting, technology transformation, enterprise solutions, or customer success; what matters is your ability to lead teams and deliver business outcomes.

What you will do

Lead and develop a team serving Podium’s enterprise automotive customers. Set clear priorities, coach executive communication and problem solving, and hold the team accountable for adoption, customer outcomes, retention, and growth.
Advise dealer group executives, owners, and general managers on where AI can improve their operations. Translate business priorities into practical plans with clear milestones, owners, and measures of success.
Lead discovery into sales and service workflows. Identify where processes, employee roles, handoffs, and human oversight need to change for AI to deliver value.
Oversee AI deployments and adoption across multiple locations, partnering with onboarding and technical teams on readiness, rollout, training, and ongoing improvement.
Build the business case for AI and demonstrate results through executive reviews. Use performance data to explain what is working, diagnose gaps, and recommend specific actions.
Own retention and growth across the portfolio. Identify risks early, lead recovery plans, and partner with Sales on expansion opportunities grounded in proven customer value.
Bring customer insights to Product and Engineering. Help prioritize recurring problems and opportunities, coordinate resolution of critical issues, and close the loop with customers.
Build repeatable discovery methods, rollout playbooks, and reporting that allow the team to scale effective practices across automotive groups.