At Podium, we build an AI Workforce that helps local businesses turn every conversation into revenue. More than 60,000 businesses across Auto, Home Services, and Aesthetics trust Podium to drive growth 24/7, from capturing new leads to re-engaging past customers.

Two and a half years ago, we made a deliberate shift from building software for local businesses to building AI Employees that work for them. Every local business struggles to answer every call, lead, and follow-up. Our AI Operating System and AI Workforce fill that gap. We’ve crossed $150M in AI ARR, deployed more than 20,000 AI Employees, and helped customers generate over $13B in revenue.

Inc. Magazine named Podium the Best AI Implementation, OpenAI highlighted us for building AI Agents that drive revenue, and G2 ranked us the #1 AI Agent for Business Operations.

Podium is AI-native in every sense. We build AI for our customers, we build AI tools for ourselves, and we use AI in every role across the company.

We hire exceptional people, hold them to high standards, and give them room to make an impact. We look for people who are all-in on AI and eager to stay on the cutting edge, both in what we build for customers and in how they operate day to day. If you’re hungry for growth, aligned with our operating principles, and ready to get to work, you won’t find a better place to accelerate your career.

Onboarding Project Manager – Automotive

Podium is an AI-powered lead conversion and customer communication platform helping businesses connect with customers, generate more leads and drive revenue. Our Automotive team partners with dealerships, dealer groups and OEMs across Australia to transform how they engage customers through AI, messaging, lead management and integrations. As our Automotive business grows, we’re looking for an experienced Enterprise Onboarding Project Manager to own the implementation of our largest and most complex customers. You’ll lead multi-location, multi-product rollouts, keep stakeholders aligned and make sure customers have a seamless transition onto the Podium platform.

What you will be doing

Owning end-to-end onboarding for large dealer groups and OEMs, from kick-off through to go-live and handover to Customer Success

Building project plans covering milestones, timelines, deliverables, dependencies and responsibilities

Coordinating pilots, staged rollouts and group-wide deployments across multiple dealerships, brands and locations

Acting as the primary project contact (alongside the CSM) for dealer group executives, head office stakeholders, dealership management and third-party providers

Setting clear communication cadences and running progress reviews and status updates

Partnering with Sales, Customer Success, Product, Technical Support, Integrations and CX teams to deliver integrations, AI configuration, testing and training

Tracking location-level readiness, training completion and go-live milestones

Identifying risks and roadblocks early, escalating where needed and driving resolution

Maintaining project documentation, action registers and implementation trackers

Building repeatable templates and processes to help scale Podium’s enterprise onboarding framework, and giving leadership visibility of project status, risks and resourcing

What you should have

3–5+ years of experience in project management, implementation management or enterprise customer onboarding

Proven experience managing complex projects involving multiple stakeholders, locations or business units

Strong organisational skills and the ability to manage multiple concurrent projects

Exceptional communication and stakeholder management skills, with confidence engaging senior customer stakeholders and internal leadership

Demonstrated ability to manage timelines, dependencies, risks and competing priorities

Experience coordinating cross-functional teams without direct reporting authority

A proactive, solutions-focused approach to problem-solving

Experience using project management tools such as Monday.com, Asana, Smartsheet or similar