Technical Account Manager

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

THE ROLE

As a Technical Account Manager at Everpure, you serve as a trusted technical advisor helping enterprise customers maximize the long-term value, resilience, and efficiency of their infrastructure investments. You will partner directly with customer infrastructure leaders and cross-functional teams across Everpure, including Customer Services, Engineering, and Sales, to guide technology strategy, infrastructure health and optimization, and platform adoption.

By translating technical insights and infrastructure trends into proactive recommendations, you help customers mitigate operational risks, improve platform performance, and align their storage environments with evolving business objectives.

WHAT YOU’LL DO

• Provide strategic technical guidance and lifecycle planning for enterprise accounts, developing technical roadmaps that align Everpure platform capabilities with customer business priorities.
• Proactively assess infrastructure health, capacity trends, and technical risks to recommend improvements in availability, resilience, performance, and disaster recovery readiness.
• Guide customer adoption of Everpure capabilities and infrastructure modernization initiatives to improve operational efficiency, scalability, and long-term technology value.
• Collaborate with Customer Services, Sales, Engineering, and other technical teams to advise customer leadership, support strategic technical reviews, and address complex infrastructure challenges.

WHAT YOU BRING

• 8+ years of experience in enterprise infrastructure, technical account management, technical consulting, solutions architecture, or related technical roles.
• Proven experience supporting complex enterprise infrastructure environments and business-critical workloads.
• Demonstrated experience providing strategic technical guidance, conducting infrastructure health assessments, and supporting lifecycle planning for mission-critical enterprise environments.
• Deep technical expertise in enterprise storage architectures, including SAN/NAS environments, and object storage, high availability, and performance optimization across FlashArray, FlashBlade, or comparable enterprise platforms.
• Proven ability to analyze infrastructure telemetry, assess technical risks, and evaluate dependencies across operating systems, virtualization, networking, and multi-vendor environments.
• Demonstrated ability to leverage AI-powered tools, automation, and analytics to enhance technical insights, drive efficiency, and improve customer outcomes.
• Strong communication and stakeholder engagement skills, with demonstrated ability to translate complex technical findings into actionable recommendations for technical and business leadership.

#LI-REMOTE

Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.

This role may be eligible for incentive pay and/or equity.

There is no application deadline and we accept applications on an ongoing basis until the job is filled.

The annual base salary range is:

$107,000—$183,000 USD

WHAT YOU CAN EXPECT FROM US

• Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
• Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!