Senior Technical Program Manager
- Market p25–p75
- $103k–$170k
- SharkNinja p25–p75
- $108k–$124kn=3
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About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
AI at SharkNinja
At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.
About The Role
SharkNinja is looking for a self-motivated Senior Technical Software Project Manager (STPM) to join the Engineering Firmware group.
The role is the ‘glue’ within the team, aligning software project direction and decision points with key members from all business disciplines.
The candidate will be able to understand complex technical software challenges and be able to relay information to non-technical cross-functional teams.
Here are some of the exciting things you'll be doing
Delivering 5-star products to market (best in class product)
Planning and scope
- Turn product requirements into a release plan spanning firmware, mobile app, cloud, and test, and track how those workstreams depend on each other.
- Set entry and exit criteria for phases such as bring-up, alpha, beta, validation, and mass production.
Cross-functional coordination
- Run the sprint or release cadence across embedded, app, cloud, and test teams, with clear interfaces and API contracts.
- Drive triage, scrum and other SW related meetings
Manufacturing and release
- Design manufacturer and factory communication, incl managing firmware releases, schedules and tasks as well as and flashing and provisioning processes
Operations and support
- Own post-launch field issues, including telemetry, crash data, returns analysis, and hotfix decisions.
- Confirm named business, delivery, and support owners
Here are some of the things you'll bring
- 5+ years’ experience in software project management
- Artificial Intelligence: Familiar with AI tools and how they could be seamlessly integrated into our SW TPM processes
- Scope control: Turn vague asks into clear outcomes and write down what’s in and out so changes are visible instead of absorbed silently.
- Dependency and critical-path management: Find cross-team and external dependencies early, know which ones can move the date, and track them until closed.
- Realistic planning: Build schedules with ranges and buffers, use historical data where it exists, and state confidence levels honestly.
- Risk management: Keep a live risk register with owners and mitigations and escalate before risks become issues.
- Decision-making: Frame trade-offs, drive decisions to a named owner, and log the reasoning so teams don’t relitigate.
- Stakeholder communication: Tailor updates to each audience, lead with the decision needed or the risk, and avoid surprises.
- Influence without authority: Align engineering, product, legal, security, and vendors when you don’t manage them.
- Technical fluency: Understand architecture well enough to challenge unrealistic plans and translate between engineers and business leaders, without needing to write the code.
- Meaningful metrics: Use leading indicators such as blocked-item age, defect trends, and throughput, not just red/yellow/green.
- Launch and operational readiness: Plan rollout, go/no-go criteria, and rollback, and confirm business, delivery, and support owners plus capacity and recurring cost before go-live.
- Governance awareness: Build security reviews, data classification, and approval gates into the plan from the start rather than bolting them on at the end