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Associate Director

Description

This role forms a key part of the Mindsahre Japan Leadership Team. The Client Leader will be responsible for working collaboratively with local, regional and global colleagues to deliver best in class service and delivery to the several clients.

Leading the client relationship and maintenance of the quality of contracted services, lobbying additional assignments as well as developing an appetite for and building revenues from out-of-scope offerings and value add services for the assigned client are also a part of this role and collaborate to work with senior management. Additionally, it is expected to work on the new business pitch with the collaboration work with the regional and global teams in Mindshare networks as well as WPP agencies.

Finally ensuring commitments made to clients are specific and deliverable, ideally exceeded!

3 best things about the job

Opportunity to have the partner relationship with well-known global clients
Key strategic role in Mindshare’s business and being a part of Japan's leadership
Exposure with regional and global teams across Mindshare network and WPP agencies

Measures of success

In three months,

Gained the respect of your team, leadership team and Mindshare Global / Regional teams
Created relationships with key clients
Set your own agenda and roadmap for media

In six months,

Met revenue and client satisfaction targets
Ensured that each member of the team can successfully followed up on their professional growth plan

In twelve months,

Optimized the team structure / responsibility as required
Be described as our clients’ lead business partner across the assigned accounts

Objectives

Lead a brand with services scope focused on communications planning and offline + online media campaign implementation management, by leveraging performance data analytics and your digital expertise.
Define the strategic approach on the account to meet the client’s business objectives and strategies and oversees the implementation of the annual planning as well as the implementation approach in conjunction with the client team
Support management for the profitable and efficient running of each account through the allocation of resources, process and systems across the portfolio.

Client Management

Anticipate the client’s needs and set up internal process to meet / exceed them
Own the end to end client interaction and engagement to ensure the long term success of the relationship

Operational Excellence

Collaborate with global and regional teams and cascade clear understanding of strategic principles, guidelines and deliverables to the team
Manage team to ensure deliverables are met the client expectations
Improve interfaces between planning, buying and digital teams within Mindshare and wider GroupM teams

People Leadership

Identify, retain and develop talents at all levels in order to effectively deliver to the customer with operational excellence within the team.
Manage and develop the team individually and collectively
Maintain high level of motivation throughout team members

Qualifications and Requirements

7+ years of senior management experience
Bachelor’s degree in a business, numerical or analytical degree