About WPP Production

We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

A Hybrid working model

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

What does the Director of Resource Management, NA do at WPP Production?

As the Director of Resource Management for WPP Production (North America), you will step into a strategic builder role—architecting and championing a unified resourcing ecosystem from the ground up across the US and Canada. Rather than inheriting a legacy playbook, you will have the autonomy and scope to shape this enterprise capability, serving as the strategic connector between Operations, Studio, Origination, and Delivery into a single, cohesive workflow.

In this pivotal leadership role, you will lead the evolution from reactive staffing to a forward-looking, data-informed capacity engine. You will establish the frameworks, operational rhythms, and cross-functional alignment needed to connect upstream pipeline demand with our multi-disciplinary talent across client delivery, shoot origination, studio, and post-production.

Acting as an objective partner across Delivery, Operations, Finance, and Client Leadership, you will bring change leadership, governance, and resource intelligence to life. Your impact will be foundational: strategically casting cross-capability teams that protect margin health, optimize utilization, and enable world-class creative work to flourish. You will report directly to our Managing Director, North America and partner closely with our Regional Talent Lead, Studio Leadership, and Head of Client Delivery.

Key Responsibilities

Strategic Casting & Regional Resource Optimization

Cross-Capability Deployment: Oversee the process of resource allocation across North America, strategically partnering with deploying talent across all of WPP Production
Workload & Capacity Balancing: Forecast bandwidth, identify capacity bottlenecks, resolve project/client resource clashes, and rebalance staffing across offices and hubs in real time.
Change Management & Operating Model Design: Design and implement the enterprise capacity operating model. Define the RACI between Resource Management, Discipline Leads, Talent, and Delivery. Drive behavioral change across teams that are used to working in silos.
Demand Intake & Pipeline Visibility: Partner with Growth and Client Leadership to translate the new business pipeline and organic growth forecasts into actionable resource demand.
Offshore liaising: Work closely with our offshore capabilities within the global network. Establish a system for cross-capability deployment, alignment on resource process across all talent supporting North America. Partner closely with Production Operations to seamlessly integrate offshore capacity delivering a cost effective ecosystem.

Process Standardization & North America Integration

Cohesive Operating Model: Partner with Operations and Studio and Production Leadership to build, roll out, and maintain a standardized resourcing workflow across all North American accounts and production centers.