Who We Are

VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.

VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.

Sobre WPP

WPP es el socio de crecimiento de confianza para las marcas líderes del mundo. Unimos inteligencia de medios de vanguardia y soluciones de datos, creatividad de clase mundial, producción de próxima generación, soluciones empresariales transformadoras y asesoramiento estratégico experto en una única empresa, impulsada por talento excepcional y nuestra plataforma de marketing agencial, WPP Open, para ayudar a nuestros clientes a navegar el cambio, capturar oportunidades y generar un crecimiento transformador. Para más información, visite WPP.com.

VML Costa Rica, part of WPP, is hiring a Senior Project Manager (Social Media) to oversee social, creative, and community management program delivery for a premier global CPG client.

Positioned in a nighly visible, client-lacing capacity, you will manage une delivery or social channel content, creative campaigns, owned/earned social media, and community management activities across a diverse brand portfolio.

To succeed, you must have a strong creative sensibility, an analytical mindset for agency financials, and a genuine passion for the digital and social media landscapes. Operating in the fast-paced realm of social media, you must possess a keen sense of urgency, exceptional English communication skills, and the resilience to navigate real-time client feedback and rapid-turnaround requests.

What You'll Do

Client & People Partnership

Client-Facing Ownership: Serve as a trusted, daily partner to brand teams, managing expectations, presenting creative assets, and translating client objectives into clear briefs.
Cross-Functional Collaboration: Partner with Account Leads, Creative Directors, Media Buyers, and Community Managers to ensure high-functioning, integrated project delivery.
Team Motivation: Provide purpose, clear direction, and motivation to a multidisciplinary, cross-border team, fostering an environment of shared accountability.

Social Media & Creative Program Delivery

Social Workflow Management: Lead the end-to-end lifecycle (from scoping and content creation to community management and deployment) for organic and paid social content specifically tailored for TikTok and Meta platforms (Instagram, Facebook).
Agile & Urgent Delivery: Act as the operational hub for real-time social media activities,

managing time-sensitive client feedback and immediate, culturally relevant reactive content needs with calm efficiency.

Systemic Rigor: Establish, maintain, and optimize communication structures, project plans, and deployment schedules across multiple operating units and external agency partners.
Al Integration: Actively seek opportunities and leverage Al tools to streamline delivery, automate workflows, and optimize team efficiency.

Financials & Resource Operations

Project Profitability: Take ownership of project-level financials. Plan, track, and approve project expenses, billing, and invoices to maintain healthy margins.
Burn-Rate & Resource Monitoring: Monitor weekly resource allocations, track project burn rates, oversee budgets, and handle financial reconciliations.
Scoping & Estimation: Drive accurate project estimations, staffing recommendations, and statement-of-work (SOW) development for new social and content workstreams.