Contract: 2 year fixed term contract, full time (35 hours per week)

Salary: £47,213 - £58, 742 per annum

Location: Hybrid, Newport or Burford. (Remote working can be considered but travel to Burford is required)

Closing date: Wednesday 25 November 2026

Interview dates: 4th & 9th December 2026

Join Blue Cross and play a key role in transforming how pets find new homes and how owners access support when they can no longer care for them. As our Rehoming & Fostering Digital Project Manager, you'll lead the delivery of an ambitious digital transformation programme, bringing together people, processes and technology to create services that improve outcomes for customers, operational teams and animals alike.

Responsibilities

The Rehoming & Fostering (R&F) Digital Project Manager will lead the end-to-end delivery of Blue Cross’s Rehoming & Fostering digital programme, coordinating internal teams, external delivery partners and connected technology initiatives to deliver high-quality digital services for individuals looking to adopt or rehome pets.

The role will ensure projects are effectively managed across scope, budget, timescales, quality, risks and dependencies, while keeping customer experience, animal welfare and operational needs at the heart of decision-making.

Working closely with the Product Owner, Business Analyst and Head of Rehoming & Fostering Strategy, the Project Manager will support the development and implementation of adoption and relinquishment services, ensuring project outcomes contribute to the organisation's longer-term ambition: a platform with the potential to support multiple charities, partnerships and future commercial opportunities.

At Blue Cross, we offer a rewarding career where you can make a tangible difference to the lives of pets. You'll join a passionate and dedicated expert team committed to our purpose to help pets and people thrive together.

We provide an inclusive, supportive and collaborative work environment, opportunities for professional development, and a competitive benefits package, including flexible working arrangements.

What you’ll do:

Lead and deliver projects from initiation through to implementation, ensuring they are completed on time, within budget and to agreed quality standards.
Develop and maintain project plans, timelines, budgets, resource requirements and delivery schedules.
Define project scope, objectives, deliverables and success measures in collaboration with key stakeholders.
Coordinate cross-functional teams, suppliers and external partners to achieve project outcomes.
Monitor project progress, identify risks and issues, and take appropriate action to keep delivery on track.
Manage project governance, ensuring accurate reporting, decision-making and compliance with organisational standards.
Build strong relationships with stakeholders, communicating project updates clearly and influencing effective decision-making.
Plan and coordinate testing, implementation, handover and project closure activities.
Support teams through change by coordinating communication, engagement, training and readiness activities.
Track project outcomes, benefits and lessons learned to support continuous improvement.
Lead projects that enhance Rehoming & Fostering digital services, ensuring solutions meet user needs, operational requirements and animal welfare objectives.
Work closely with digital, technical and operational teams to deliver accessible, secure and scalable digital solutions.

Want to know more? We've attached a detailed job description that outlines the role and responsibilities in greater depth.

Skills

We're looking for an experienced and motivated Project Manager with a strong track record of delivering complex digital projects, where systems have dependencies and integration and technology-enabled change. You'll combine excellent project management expertise with the ability to bring people together, navigate competing priorities and deliver successful outcomes in customer-focused environments. You’ll also have an understanding of commercial assessment, procurement and supplier negotiations.

You'll be organised, analytical and adaptable, with the confidence to build strong stakeholder relationships, influence decision-making and communicate clearly with both operational and senior audiences. With experience working alongside digital, technical and business teams, you'll be comfortable translating requirements into delivery plans and ensuring solutions meet user, operational and organisational needs. Most importantly, you'll be passionate about delivering meaningful change that improves services for people and pets while embodying the Blue Cross values and behaviours.

Knowledge, skills, and experience

PRINCE2 qualification (or equivalent) and substantial experience delivering complex projects through the full project lifecycle.
Experience delivering client -facing digital or technology-enabled projects using Agile or hybrid delivery approaches.
Understanding of digital systems, integrations and data flows.
Strong project management skills, including planning, budgeting, governance, reporting, risk and issue management, and change control.
Experience managing multiple workstreams, priorities and dependencies within a complex organisation.
Experience coordinating implementation, operational readiness and transition into ongoing service delivery.
Excellent stakeholder management, communication, facilitation and influencing skills, with the ability to work effectively across different teams and professional disciplines.
Strong organisational, analytical and IT skills, including experience using project management systems and producing clear project information.
Experience delivering projects within a digital, technology or customer-facing environment.
Ability to demonstrate and apply Blue Cross values and behaviours.

Desirable qualifications, skills, and experience

Experience supporting organisational change, including stakeholder engagement, communication or training activities.
Experience managing suppliers, third-party providers or external delivery partners.
Experience working within a complex organisation, charity or customer-focused service environment.

Using AI in your application

We’re happy for you to use AI tools to help you prepare your application, for example to organise your thoughts, improve clarity or check spelling and grammar. However, your application must be an honest reflection of your own skills, experience and achievements, and AI should not be used to write your application for you or create examples that aren’t your own.

Please read our guidance on using AI when applying to Blue Cross before submitting your application.

How to apply

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

Benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes:

Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
Programmes for physical and mental wellbeing support
Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
Health cash plan
Unlimited access to an employee assistance programme
Pension scheme with enhanced employer contribution
Professional fees paid with Continuing Professional Development and personal development support.
Life assurance
20% discount on Pet Plan pet insurance
Enhanced family friendly policies
Recognition scheme
Annual volunteer days
Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.