Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a System Analyst to join our team and provide exceptional customer support.

The role requires on-site work at the client’s office in Almaty, Kazakhstan.

Responsibilities

Gather and analyze requirements for payment processes, translating business needs into detailed system specifications
Document functional and non-functional requirements
Prepare integration specifications describing interactions between the payment platform and internal and external systems
Develop and maintain REST API specifications, including JSON request and response structures
Define payment transaction statuses, state transitions, and successful and failed processing scenarios
Document requirements for idempotency, retries, and transaction reprocessing
Model processes and system interactions using UML and BPMN
Use SQL to analyze and validate data
Investigate integration issues and incidents alongside technical teams
Analyze existing functionality and identify required changes
Break down requirements into development tasks and define acceptance criteria
Collaborate with architects, developers, and QA engineers throughout delivery
Participate in the acceptance of implemented functionality and verify compliance with requirements

Requirements

Hands-on experience as a System Analyst working with payment systems
Understanding of payment processing workflows and the payment transaction lifecycle
Experience documenting business, system, functional, and non-functional requirements
Experience preparing detailed integration specifications
Practical experience with REST APIs, JSON, and SQL
Knowledge of UML and BPMN for process and interaction modeling
Understanding of transaction statuses, state transitions, idempotency, retries, and reprocessing
Understanding of synchronous and asynchronous integration scenarios
Ability to prepare requirements detailed enough for development and testing
Experience collaborating with developers, QA engineers, and architects
English level: A2+
Availability to work on-site at the client’s office in Almaty

Nice to have

Direct experience with Compass Payment